Website Support, Maintenance; eCommerce & Digital Content.
What’s Also Included:
This includes me choosing/setting up/maintaining your web host admin panel, account management, pricing, optionally FTP, domain management, DNS management, troubleshooting.
Site backups and recovery
Backups are a must-have for every type of website.
Like for WordPress or Joomla! or Drupal; or Magento, WooCommerce & AEM. Or just regular patches for your server/Virtual server.
Configuration, design and development tweaks
Communication, requests, integrations, researching of alternatives, testing options, fine-tuning configurations/customizing, confirming on multiple devices; regular status reports re: custom work.
Website Support, Maintenance; eCommerce & Digital Content:
Technical support and troubleshooting
Investigation and resolution of issues. The scope of which is technical support (e.g., domain issues, hosting, WordPress core, themes, plugins). By email, or if you prefer, by support tickets/help desk.
Content updates and changes
Even with a CMS like WordPress, content updates can take a lot of time and, for many clients, is an unfamiliar process.
Consultation & Facilitation
You’ll get recurring email updates, best practices, tips, and reminders from me tailored to your website requirements.